Do we have to make a reservation or can we just walk in?
Monday-Thursday you need to make a reservation
Friday-Sunday you can walk in but we strongly recommend to make a reservation in advance to make sure you will get a spot. Also if there is no late bookings we may chose to close early. So it’s always better to have reservation this way we know you are coming and someone will be there waiting for you
Do you offer any team building/corporate packages?
Yes we offer 1.5 hour or 2 hour packages for groups of 10+. Click here to learn more!
Do I need to make a payment in order to make a booking?
Do I need to pay for everyone in my group?
No, you can pay for your ticket only and other group members can pay all individually too
Do I need to make a downpayment for group reservation?
For individuals you need to make a payment at the time of booking
For groups you need to make a minimum of 50% down payment at the time of booking.
Can you send us an invoice so we can pay with a check?
Yes we can. What is your email so we can send you an invoice?
What is your cancelation policy?
We can cancel or change your booking with no additional charge but we don’t do refunds.
Can I get a refund?
Due to the nature of our business we don’t do refunds. We can reschedule your booking or if you need to cancel we can offer to leave a credit on your account for future booking.
How do I book with groupon?
Visit our website and at checkout under how did you hear about us section click on Add promo or discount code
Why I can’t make a booking with groupon?
With your groupon you can only book Monday Night League.
It’s not applicable for other options.
What rules must I follow while visiting Axe Master?
We have a few ground rules, which must be followed at all times:
Listen your Game Masters at all times
Do not bring any weapons, alcoholic beverages, or pets onto the property
Respect other customers and employees; no rude or lewd behavior.
No smoking inside the facility.
Can I bring my cellphone? May I take pictures inside?
Yes. Yes and Yes. We actually encourage our guests to take pictures. What can be better marketing for us if not you sharing fun pictures on social media? P.S. Just make sure to tag us 🙂
Is there is a dress code?
All participants MUST wear proper CLOSED TOED SHOES. No heels.